About Us – Holigo Ltd

Effective Date: 21 April 2025
Last Updated: 21 April 2025

Holigo Ltd is a family-owned travel agency based in Newcastle-under-Lyme, Staffordshire, with a specialisation in holidays to Orlando, the theme park capital of the world.

As a trusted partner in your holiday planning, we’re committed to delivering exceptional customer service and tailored travel experiences to create the holiday of your dreams. Whether you’re travelling with family, friends, or solo, we’ve got you covered every step of the way.

1. Our Mission

At Holigo, we believe in offering our customers the best value, convenience, and experience. Our aim is to make your Orlando holiday unforgettable, with packages that include tickets to world-famous theme parks, flights, hotels, car hire, and more – all tailored to suit your unique needs.

We’re not just about selling holidays; we’re passionate about creating memories and exciting adventures for you and your loved ones.

2. Our Services

We offer a wide range of services to ensure your holiday is as stress-free and enjoyable as possible:

  • Custom Orlando Packages: Tailor your trip with flights, hotel stays, park tickets, car hire, and more
  • ATOL Protected: Peace of mind for your flight and holiday bookings
  • Expert Travel Advice: Our team offers personalised recommendations based on your interests and budget
  • Exclusive Offers: Take advantage of exclusive deals and promotions for Orlando holidays
  • Family-Friendly Service: Specially crafted packages for families, including tips for travelling with young children

3. Our Location

Holigo Ltd is located in the heart of Newcastle-under-Lyme, Staffordshire. This is where we run our operations, offering personalised customer service and expert travel advice to help you plan the perfect Orlando holiday.

4. Our Affiliations

Holigo Ltd is an approved member of Merlin Travel Group Ltd, ensuring that we operate with the highest standards and offer secure, reliable services to all our clients.

ATOL and Trust Protection

As part of the Merlin Travel Group Ltd, we act as an agent for ATOL holders and other principals. This means that your holiday bookings are fully protected.
We are pleased to be associated with the following:

  • Merlin Travel Group Ltd is an Accredited Member of Protected Trust Services (PTS) – Membership No. 5434
  • ATOL Holder: Merlin Travel Group Ltd holds an Air Travel Organiser’s Licence (ATOL) number 11770, issued by the Civil Aviation Authority (CAA). This guarantees that your holiday and flights are financially protected in the unlikely event that we go out of business.
  • CAA Contact: Civil Aviation Authority, 45-59 Kingsway, London, WC2B 6TE – www.caa.co.uk

5. Our Commitment to You

At Holigo, we are committed to providing quality service and peace of mind for every traveller. We work closely with all our partners to ensure that every aspect of your holiday is looked after, from booking to arrival in Orlando.

Whether it’s your first visit to the theme parks or you’re a seasoned traveller looking for the perfect family getaway, we’ll ensure your Orlando adventure is everything you’ve dreamed of and more.

6. Contact Us

If you have any questions or need assistance planning your trip, don’t hesitate to get in touch:

Holigo Ltd @ Merlin Travel Group
📍 Head Office Address:
Merlin House, Mossland Road, Glasgow, G52 4XZ

📞 Phone: 01782 939203
📧 Email: sales@holigo.co.uk
🌐 Website: www.holigo.co.uk

We look forward to helping you create your dream Orlando holiday!